Genghis Grill
  • Glendale, AZ, USA
  • 40,000-48,000
  • Salary
  • Full Time

Monthly bonus, signing bonus, health insurance, paid time off, birthday benefit, weekly pay

Interested in being a leader in an innovative create-your-own-stir-fry concept? Conquer your career ambitions as a general manager at Genghis Grill. We are a local franchise group who are committed to excellence, recognize achievements, and reward hard work. Apply today!


General managers lead their restaurant teams and maintain the environment and culture in the restaurant at all times. They create a work environment that is fun, engaging for the team, and that recognizes and rewards high performance. General managers inspire, coach and develop each member of their team to grow to their full potential. The general manager helps to set clear direction and expectations so every member of their team knows exactly what is expected of them, and then removes all obstacles or roadblocks to ensure proper execution of our standards, specifications, and recipes by their team.

Essential Functions:

The General Manager is responsible for the overall operation of their assigned restaurant. Key responsibility areas include team performance, increased sales and profitability, effective cost controls, and development, training and retention of employees. The manager is responsible to work actively to ensure the restaurant meets financial and operating goals.

Primary Responsibilities

Managing Performance: Ensure that the restaurant operates efficiently and effectively within the Company's fiscal and operational guidelines. Ensure adherence to all local, state, and federal laws and regulations. Develop initiatives to build sales, profitability and guest counts. Maintain effective cost controls in support of these initiatives. Ensure all safety and security systems and procedures are followed to ensure health and safety of employees and guests. Ensure secure, safe handling and transportation of funds. Support and implement the Company local store marketing programs.

The general manager is responsible for the physical/aesthetic maintenance of the restaurant and maintenance of Genghis Grill's theme and format.

Food Preparation & Production: Ensure that all food items are prepped and plated according to recipe. Utilize food production and inventory tools available to support this responsibility. Maintain a working knowledge of all recipes, products and production procedures. Ensure established standards of food safety and sanitation are maintained. Purchase food products within established guidelines. Oversee correct receipt, storage and handling of food products to ensure quality and freshness at all times.

Customers and Employees: Respond to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build guest count. Educate and empower subordinate managers and warriors to act in a similar capacity. Ensure a safe and secure work and dining environment for employees and guests. Carry out supervisory responsibilities in accordance with all applicable laws and regulations. Demonstrate high ethical standards at all times, adhering to standards laid out in training. Conduct regular meetings, utilizing tools provided by the company leaders. Administer counseling and discipline as necessary.

Staffing and Building Great Teams: Staff restaurant with quality team members who value guest service and are committed to high standards of performance. Utilize established methods for interviewing. Orient all new hires utilizing company Training materials. Provide training and recognition to teammates at all levels and maintain a team-oriented environment. Work within established guidelines and policies for training and development of employees. Select and develop management, promote and coach internal candidates. Review staffing and succession plans with Regional Director.

Administration and Auditing: Responsible to maintain labor efficiency ratios to ensure fan service and cost effectiveness. Responsible for restaurant P&L performance. Oversee all restaurant administrative requirements including cash handling, completion of incident reports, governmental compliance, i.e., OSHA posting requirements, federal, state and local labor law postings, manager's Shift Report, invoicing, etc. Ensure all reports, documentation, and other information are submitted in a timely and accurate manner. Maintain all employee files. Ensure that required documentation is complete and accurate within personnel files.

Miscellaneous; Coordinate miscellaneous projects as needed, or as directed by their Regional Director or the Corporate office. Participate in Companywide events and activities to help build brand recognition and create fan loyalty.

Minimum Qualifications:

Education: High School or equivalent. Course work in restaurant management would help as well.

2 plus years prior professional experience in the restaurant industry desired. Experience managing PnL's a plus.

Valid driver's license. Knowledge of Labor Laws, Health Codes, Safe Food Handling and Sanitation, Safety and Security systems and procedures, computer operations.

Good people management skills, communication and listening skills.

Servsave Certification a plus.

Must be flexible and adaptable to change.

Demonstrated time management and organizational skills. Must be internally motivated and detail oriented and have a passion for teaching others.

Must be able to work a flexible schedule including days, nights, weekends and holidays.


The ideal candidate for the Manager position will:

  • Have a minimum of 2 years full-service management experience
  • Love being around people
  • Be able to work nights, weekends and long shifts
  • Have a passion for the restaurant industry
  • Must have a high school diploma or equivalent.
  • Be authorized to work in the United States.
  • Must have reliable transportation.
Genghis Grill
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